Course Cancellation Policy

We understand that sometimes unforeseen circumstances may mean you can no longer attend the course you have booked. This policy is designed to be fair to everyone, while allowing us to plan and prepare each course properly.

If your plans change, please let us know as soon as possible. All requests must be made in writing by email to training@freshdental.co.uk.

Cancellation Policy:

Refunds

We are unable to offer refunds once your place has been booked. This includes the reservation deposit for the Totally Aesthetics Diploma, which secures your place on your chosen cohort and is non-refundable.

Moving to a later date

If you let us know at least 8 weeks before your course start date, we will move your place to a later course date or, for the Totally Aesthetics Diploma, to a later cohort. Moves are subject to availability on the new date.

Because places and preparation for each course are confirmed well in advance, we are unable to move bookings within the 8 weeks before the course start date. Within this period, and if you do not attend on the day, the full course fee remains payable.

If we need to cancel a course

In the event that Freshdental Institute cancels a course due to unforeseen circumstances, the course will be rescheduled promptly and you will be notified. Please note that Freshdental Institute cannot be liable for any additional costs associated with this.

We appreciate your understanding and cooperation with this policy. If you have any questions or concerns, please don’t hesitate to contact us by email at training@freshdental.co.uk.